livecore24 Privacy Policy: How We Handle Your Information
livecore24 collects only the information needed to run your account, process wallet transactions through bKash, Nagad, or Bank Transfer, and keep your session secure. This policy explains what we collect, why we collect it, and what choices you have — access and eligibility depend on your local law and eligible regions.
Account data handled with care
bKash, Nagad, Bank Transfer context
Your rights clearly explained
Contact route available
POLICY FOUNDATION
What Data We Collect and Why
When you open an account on livecore24, we collect the details you enter during registration — name, contact information, and the credentials you choose. When you fund your wallet using bKash, Nagad, or Bank Transfer, we record the transaction reference and amount so your account balance reflects each movement accurately. We also collect device and session data — browser type, IP address, and navigation path — to detect unusual access patterns and keep your account secure. Cookies on our site track session state so you stay logged in across pages without repeated sign-ins. We do not sell your personal data to third parties. We share data only where required to process a payment you have initiated, to respond to a lawful request from an authority in your jurisdiction, or to operate account services you have actively used. Retention periods follow the requirements of applicable law in eligible regions; we do not hold data longer than those obligations require. If you access this site, you acknowledge that data processing takes place in line with this policy, subject to local law and the eligible regions where this service operates.
bKash
Transaction references from bKash payments are stored against your account wallet to keep your balance and history accurate.
Nagad
Nagad transfer records are logged at the point of confirmation so your account reflects the correct amount without delay.
Bank Transfer
Bank Transfer references are matched to your account record once the transfer is verified through the payment flow shown in your account settings.
POLICY REACH
Where This Policy Applies
This policy covers data collected and processed through the livecore24 platform directly. It does not extend to third-party services you reach by leaving our site, and it does not override local law in your jurisdiction. Review the four areas below to understand exactly what falls inside and outside this policy's scope.
Account Access
Data collected when you log in, update your profile, or navigate between the sportsbook, slots, and live casino sections of your account falls inside this policy. We use it only to maintain your session and personalise the account view you see.
Wallet Transactions
Payment records created when you deposit or withdraw through bKash, Nagad, or Bank Transfer are covered by this policy. We retain these records as required by applicable financial and legal obligations in eligible regions.
Site Content
Browsing data — which pages you visit, how long you spend on each, and which game categories you open — is collected in aggregate to improve navigation and surface relevant content. Individual browsing sessions are not sold or shared with advertisers.
Third-Party Services
Links to external payment processors, game studios, or support tools operate under their own privacy terms. Once you leave the livecore24 domain, this policy no longer applies. Check the privacy notice of any third party you engage with directly.
YOUR ACCOUNT RIGHTS
Practical Steps to Manage Your Data
You have concrete options when it comes to the data livecore24 holds on your account. First, you can review your stored account details at any time by opening the profile section once you are logged in — the fields shown there reflect exactly what we hold for you. If any detail is incorrect, you can update it directly from that screen; for information that cannot be edited through the account interface, you can contact support and request a correction with the relevant evidence. Second, you can ask us to explain what data we hold and how it is being used by submitting a written request through the support route listed on this page. We aim to respond within the timeframe required by applicable law in your region. Third, if you decide to close your account, we will process that request and retain only the records we are legally required to keep after closure. Every step described here is available to you subject to local law and the eligible regions where the service operates.
Review Your Records
Log in and open the account profile page to see the personal details we currently hold. The information shown there is the live record — what you see is what we have stored against your account.
Correct Account Details
Update editable fields directly from the profile screen. If a field is locked, contact support with the correct information and the supporting detail; we will review and update it in line with our verification process.
Request a Data Explanation
Submit a written request through our support channel asking us to confirm what data we hold and why. We handle these requests subject to identity verification and the timeframes set by applicable law in your eligible region.
Account Closure and Retention
To close your account, contact support with your request. We will action the closure and delete data we are not legally required to keep, retaining only records that applicable law in your jurisdiction mandates we hold after account closure.
PRIVACY CONTACT PATHS
How to Reach Us About This Policy
If you have a question specifically about this privacy policy — what data we hold, how a transaction record is stored, or how to exercise your account rights — use the contact routes below. We only ask that you identify your account so we can locate the relevant records. Availability of support may vary by region.
Live Chat
Open the live chat widget from any page on the site while you are logged in. Describe your privacy question clearly and include your registered account contact so the support team can pull the right record.
Email Support
Send a written privacy request to the email address published in the contact section of this site. Email is the most complete channel for data-access or correction requests because it creates a written trail for both sides.
Account Help Section
The help section inside your logged-in account contains published articles on data handling, wallet records, and session security. Check there first — many routine privacy questions are answered without needing to contact the team.
DATA HANDLING STANDARDS
How livecore24 Manages Your Data Day to Day
Our day-to-day data practices are built around four principles: collect only what is needed, protect what is stored, give you clear access to it, and honour deletion requests within the bounds of law. We apply session-level security to your login and wallet activity, and we log payment events from bKash, Nagad, and Bank Transfer against your account in a way that lets you match each entry to a transaction you initiated. If something does not look right, the account transaction history is the first place to check before contacting support.
Cookie and Session Handling
Cookies on livecore24 manage your login session and remember site preferences. They do not track activity outside our domain. You can adjust cookie settings through your browser, though disabling session cookies will affect your ability to stay logged in.
Account Security Measures
Your account credentials are stored with encryption. We do not display your password in any account view. If you suspect unauthorised access, change your password immediately from the account security settings and contact support using the live chat route.
Data Retention Policy
We keep account and transaction data for as long as required by applicable law in eligible regions. Payment records related to bKash, Nagad, or Bank Transfer activity may need to be retained for financial compliance purposes even after an account is closed.
Policy Updates
When this policy changes, we publish the updated version on this page with a revised effective date. Continued use of the account after a policy update indicates acceptance of the revised terms, subject to local law and eligible regions.
POLICY QUESTIONS ANSWERED
Frequently Asked Questions About This Privacy Policy
Real questions about how livecore24 handles your account data, wallet records, and your rights under this policy — answered directly below.
What personal data does livecore24 collect when I open an account?
We collect the registration details you submit — name, contact information, and login credentials. We also log device and session data to secure your account. Payment references from bKash, Nagad, or Bank Transfer are recorded when you initiate a transaction. We collect only what is needed to run your account.
How are my bKash and Nagad payment records stored?
Each bKash or Nagad transaction you complete creates a reference that is matched to your account wallet. We store these records to keep your balance accurate and to satisfy financial record-keeping requirements under applicable law. You can view your transaction history inside your logged-in account.
Can I see all the data livecore24 holds on me?
Yes. Log in and open your account profile to review the personal details we hold. For a fuller data-access request covering records not visible in the profile screen, submit a written request through email support. We handle these within the timeframe required by applicable law in your region.
Does livecore24 share my data with third parties?
We share data only to process a payment you have started, to operate account services you actively use, or where required by a lawful authority in your jurisdiction. We do not sell personal data. Third-party game studios that supply content to the lobby are separate entities with their own privacy terms.
How do I request a correction to my information?
Editable fields can be updated directly from your account profile page once you are logged in. If a field is locked, contact support through live chat or email, explain the correction needed, and provide supporting details. We will review and update the record subject to our verification process.
What happens to my data if I close my account?
We delete data we are not legally required to keep. Payment records and identity information linked to bKash, Nagad, or Bank Transfer activity may be retained for the period mandated by financial and legal obligations in eligible regions. Contact support to initiate an account closure request.
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