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POLICY AND TERMS

livecore24 Legal: What Governs Your Account

livecore24 operates under a defined set of terms that govern how your account, transactions, and access to our platform work. Your use of this site depends on your local law and the eligible regions we serve — read these terms carefully before you proceed.

  • Account Policy
  • User Rights
  • Jurisdiction Notice
  • Data Handling
POLICY POSTURE

How Our Terms Apply to You

These terms set out the relationship between you and livecore24 when you access our platform, fund your account, or engage with any part of our service. Access and eligibility are not universal — they depend on the laws of your jurisdiction and the regions we currently support. If local law in your area restricts or prohibits online gaming or sports wagering, these terms do not override that restriction, and it is your responsibility to confirm your eligibility before proceeding. When you register an account, you agree to the conditions set out here, including how we handle your account data, how transactions through bKash, Nagad, or Bank Transfer are recorded, and how disputes are raised. We may update these terms when our services change or when regulatory requirements shift. Where a material change affects your account, we will communicate it through your registered contact details or via a notice in your account dashboard. Continued use of the platform after such notice constitutes acceptance. If you disagree with any update, the correct step is to close your account and stop using the service before the change takes effect. Questions about specific clauses can be directed to our support team through the contact routes listed on this page.

  • bKash Transactions

    Deposits and withdrawals processed through bKash are recorded in your account transaction history. The terms governing those records, including reversal conditions, are set out in the payment section of your account settings.

  • Nagad Transfers

    Nagad transfers follow the same account-ledger rules as other supported methods. Any discrepancy between your Nagad statement and your livecore24 wallet balance should be raised with support within the window stated in your account terms.

  • Bank Transfer Records

    Bank Transfer deposits may carry a processing window before they appear in your wallet. The terms do not promise a specific clearing time; check the status field in your account transaction log for the current state of any pending transfer.

  • Eligible Regions

    Access to livecore24 is limited to regions where our service is permitted under local law. We do not represent that the platform is lawful in every jurisdiction. Confirm your eligibility before funding your account.

POLICY SCOPE

What Falls Inside and Outside These Terms

Not every interaction with livecore24 falls under the same policy clause. Understanding the scope helps you know where our obligations begin and where third-party rules take over.

  • Account Access

    Our terms fully govern how you register, verify, log in, and manage your livecore24 account. Steps taken inside your account dashboard — including updating contact details or reviewing your wallet balance — are covered here.

  • Transactions

    Payments made through bKash, Nagad, or Bank Transfer are covered by our transaction terms as far as our platform records are concerned. The payment provider's own terms apply to the transfer on their side of the rail.

  • Site Content

    Game content, odds displays, and promotional notices published on livecore24 are governed by these terms. We are responsible for what we publish; we are not responsible for how third-party links or external sites present information about us.

  • Third-Party Services

    Providers whose game content appears in our lobby — including CQ9, PG Soft, Pragmatic Play, PlayStar, and Joker — operate under their own licensing and content terms. Our terms cover your access to that content through our platform, not the providers' internal policies.

YOUR ACCOUNT RIGHTS

Practical Steps Available Under This Policy

You have concrete actions available to you under these terms, and we want them to be straightforward to use. Your account dashboard holds a transaction history that covers every deposit, withdrawal, and adjustment made to your wallet — including payments via bKash, Nagad, and Bank Transfer. You can review that record at any time without contacting support. If you believe a detail in your account profile is incorrect — your registered email, contact number, or linked payment method — you can update most fields directly from the account settings page. For fields that require identity verification to change, the settings page will show you the document steps required. Raise a policy question or a billing discrepancy through the support routes on this page; include your account reference and the transaction ID where relevant so our team can locate the record quickly. We aim to acknowledge policy queries and route them to the right team, though we do not publish a fixed response window here — check the support section for current contact options.

  • Review Your Records

    Open the transaction history tab in your account to see a full log of wallet activity, including the method, amount, and status of each entry. No support request is needed to access this view.

  • Correct Account Details

    Most profile fields can be edited directly in account settings. Fields tied to identity verification will prompt you through the required steps before the change is saved.

  • Raise a Policy Question

    Use the support contact routes on this page to submit a policy or billing question. Include your account reference and any relevant transaction ID to help us locate the record.

  • Request Account Closure

    If you wish to close your account, submit a request through support. Any remaining wallet balance subject to our withdrawal terms will be processed according to the method on file.

CONTACT ROUTES

How to Reach Us on Policy Matters

For any question about these terms, your account rights, or a transaction record, use the contact routes published on this site. We do not list operating hours or response windows here — check the support page for current availability.

  • Live Chat

    Open the chat widget from any page on livecore24 to connect with our support team. Use this route for account access questions or to flag a transaction discrepancy in real time.

  • Email Support

    Send a detailed policy or account query to our support email address listed on the contact page. Include your account reference and the relevant transaction ID for faster handling.

  • Help Centre

    The help centre on livecore24 covers common policy questions, account steps, and payment guidance. Check there first — many queries about bKash, Nagad, and Bank Transfer records are answered without needing to contact the team directly.

DATA AND SECURITY

How We Handle Your Information

Your account data, transaction records, and contact details are held in accordance with the data handling practices described in our privacy policy, which forms part of these terms. We use cookies to maintain your session and to understand how the platform is used; you can review cookie settings through your browser or the cookie notice on this site.

  • Data Retention

    We retain account and transaction records for the period required by our operating obligations. When you close your account, we follow the retention schedule set out in our privacy policy rather than deleting records immediately.

  • Account Security

    Your account is protected by the login credentials you set at registration. We recommend using a unique password and reviewing your active sessions from the security tab in account settings if you suspect unauthorised access.

  • Cookie Handling

    Cookies on livecore24 support session management and platform analytics. The cookie notice accessible from the site footer explains which categories are active and how to adjust your preferences.

  • Policy Change Requests

    To request a correction to personal data we hold, or to ask a question about how your information is used, contact us through the support routes on this page with your account reference and the specific detail you want reviewed.

POLICY QUESTIONS

Frequently Asked Questions About Our Terms

Answers to the questions we hear most often about how these terms work and what they mean for your account.

Does this policy apply to me if I am in Bangladesh?

Access depends on your local law and the eligible regions livecore24 currently supports. If online gaming is restricted under the laws that apply to you, these terms do not override that restriction. Confirm your eligibility before registering or funding an account.

Where can I see the full record of my transactions?

Your complete wallet history — including every bKash, Nagad, and Bank Transfer entry — is available in the transaction history tab inside your account dashboard. You do not need to contact support to view it; the log is accessible any time you are signed in.

How do I correct a detail in my account profile?

Most profile fields can be updated directly from account settings. Fields linked to identity verification will show you the required document steps before saving the change. If a field cannot be edited from settings, raise a request through our support contact routes with your account reference.

What happens to my account data if I close my account?

We retain account and transaction records for the period set out in our privacy policy, which forms part of these terms. Closure does not result in immediate deletion. If you want to know what data we hold or request a correction, contact support with your account reference.

How will I know if these terms change?

When we make a material change, we will notify you through your registered contact details or via a notice in your account dashboard. Continuing to use livecore24 after that notice takes effect means you accept the updated terms. If you disagree, close your account before the change applies.

Who do I contact if I have a question about a specific policy clause?

Use the live chat, email support, or help centre routes listed in the support section of this page. Include your account reference and, where relevant, a transaction ID. Our team will route your query to the right place; check the support page for current contact availability.